1. 15-day Replacement: If there are any quality issues under normal use within 15 days from the date of purchase, the product can be replaced for free with the same model. If the model is discontinued, it will be replaced with an upgraded version or another product with equal or better performance.

2. 5-year Free Warranty: If there are any quality issues under normal use within 5 years from the date of purchase, free repair services are provided.

3. Lifetime Limited Warranty: For damage caused by improper use or products exceeding the free warranty period, paid repair services are provided. The cost is based on the actual replacement material costs, with no additional labor charges.

4.If your product is still under warranty, please contact us by email with your purchase date and a detailed description of the issue so that we may promptly assist you.

5.If your product is beyond the warranty period, please contact us by email with the purchase date and a clear description of the issue. We will assess the required repairs, provide a cost estimate, and confirm the next steps with you.

6.Official email:Offical@nexkut.com